TripAdvisor’s Stocks Drop After Bungling Sexual Assault Charges

TripAdvisor's logo.

TripAdvisor, a website for both travel booking and discussion, came under fire this week for deleting and ignoring several reports of rape and assault.

Back in 2010, Kristie Love took a trip to Mexico, where she stayed at the Iberostar Paraiso Maya. She returned to the hotel after a night out to find that her electronic key card had been deactivated. When she asked a uniformed guard for help, he assaulted her. Hotel staff refused to call the police.

Love wrote on the TravelAdvisor message boards several times over the next seven years describing her experiences and asking that action be taken against the perpetrator—or at least that potential travelers be warned.

All of her posts were deleted.

Subsequently, two other women reported being assaulted at the same location.

After a well-publicized investigative report from USA Today, TripAdvisor addressed the issue in a recent press release. According to the release, TripAdvisor previously had a policy of removing language from its forums that wasn’t “family-friendly.” Love’s posts, for example, were removed because they contained the word “rape.” Now, however, TripAdvisor welcomes first-hand accounts of negative experiences such as robbery, theft, and assault in order to warn other travelers. Love’s posts have been republished.

Additionally, TripAdvisor has started a new campaign to mark travel locations like hotels and restaurants with warning symbols if any safety issues have been reported. Mexico’s Iberostar Paraiso Maya, Iberostar Paraiso Lindo, and Grand Velas Maya have all been flagged. According to TripAdvisor company spokesman Brian Hoyt, the warnings are meant to alert visitors that they should do more research before booking a stay at any of these places. The flags will remain active for at least three months, after which an internal committee will decide whether or not to remove them.

After the press release, TripAdvisor said it had issued an apology to Love. TripAdvisor Chief Executive Steve Kaufer also said on his LinkedIn that an apology had been made.

However, Love reacted with disdain: “WHAT APOLOGY?” she wrote on Kaufer’s LinkedIn page. “I’ve yet to hear a word from TripAdvisor, and certainly not an apology!”

The apology was reportedly made shortly after.

Meanwhile shares of TripAdvisor stock have dropped 20% to five-year lows. The company has lost $1 billion in market value since this issue came to light.

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The Carlyle Group Announces Major Shift in Leadership

The Carlyle Group's logo.

Last week, asset management company The Carlyle Group appointed Glenn Youngkin and Kewsong Lee its new co-chief executive officers. From an outsider’s perspective, the leadership change may not seem all that significant. But for those in the finance industry, it marks a huge milestone.

In private equity, transference of power is rare. Rival buyout firm KKR recently underwent a similar shift in leadership in which Scott Nuttall and Joseph Bae were appointed co-presidents and co-chief operating officers. Their new positions will prepare them to take over from co-founders George Roberts and Henry Kravis when the 73-year-olds decide to step down from their roles as co-chairmen and co-chief executives.

And while 73 is well past the typical retirement age, these types of extended power reigns are all too prominent in private equity. Fellow competitor The Blackstone Group has yet to formally announce its next successor, even though its CEO Stephen Schwarzman is 70.

The same pattern can be seen with Apollo Global Management. CEO Leon Black, 66, has not yet named his successor. In this case, however, it’s not necessarily a pressing matter, since his co-founding partners, Joshua Harris and Marc Rowan, are 52 and 55, respectively.

The finance industry’s reluctance to hand over the reigns is precisely what makes The Carlyle Group’s appointment of Glenn Youngkin and Kewsong Lee as co-chief executive officers so significant. As Reuters put it, it’s the “biggest shakeup since [The Carlyle Group] was founded by David Rubenstein, William Conway, and Daniel D‘Aniello 30 years ago.”

But as far as Rubenstein, Conway, and D‘Aniello are concerned, they’re confident they’ve placed the future of their company into the right hands.

In a statement, the Carlyle founders concluded, “These promotions ensure continuity in our leadership and maintain the investment processes that have driven our success for 30 years.”

Own a Business? Keep Politics Out of It

A businessman opens his shirt to reveal an American flag underneath.

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Regardless of whether you voted for Hillary, Trump, or a third-party candidate, this key piece of advice remains the same: keep politics out of business. 

While it can be tempting to jump on the political bandwagon, doing so comes at the risk of losing your customers (and ultimately your business). The NFL learned this lesson the hard way.

It all started in 2016, when 49ers quarterback Colin Kaepernick decided to protest against racial inequality by kneeling during the national anthem. Inspired by Kaepernick, other players decided to do the same. But not everyone viewed it as a peaceful form of protest. Some Americans found kneeling during the national anthem to be disrespectful to the men and women who died defending this country.

Regardless of where you stand on the issue, it was decidedly a bad call to allow employees of the NFL to insert their personal political agenda into a classic American sport. Why? Because those who disagreed with the act became so enraged that they launched their own form of protest.

Using the hashtag #BurnTheNFL, disgruntled fans started a social media campaign in which they ignited all their NFL merchandise in a sea of flames. Even more impactful, they vowed to stop purchasing game tickets and to stop watching the sport all together.

See the trickle down effect?

The better solution would have been for Kaepernick to protest on his own time and his own dime. What he does outside of work is his business, but so long as he is on the clock, he has an obligation to respect his customers’ opinions. And that’s how it ought to be for all employees and business owners.

As I stated earlier, it doesn’t matter whether you’re a Democrat or a Conservative—this is nonpartisan post in which I advise everyone to keep politics out of business.

Trump and the Stock Market: Correlation Does Not Equal Causation

The front page cover for The Economist magazine. The cover features a photo of Trump with the word, "Trumponomics" written across his face.

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Ever since Trump took office, the stock market has hit some record highs. Most recently, the Dow reached over 23,000 for the first time in history.

President Trump, of course, credits himself for this trend. In a series of tweets published on Oct. 11, the president wrote:

“Stock market has increased by 5.2 trillion dollars since the election on November 8th, a 25% increase. Lowest unemployment in 6 years and if Congress gives us the massive tax cuts (and reform) I am asking for, those numbers will grow by leaps and bounds.”

But while it’s tempting to attribute the recent economic growth to the newly elected president, experts say that just isn’t accurate.

Kevin Caron, a portfolio manager and market strategist who helped oversee $180 billion dollars at Stifel Nicolaus, attributes the growth to earnings rather than politics.

“The new records have everything to do with earnings,” Caron explained. “It’s obvious that the stock market follows earnings, but the market narrative always wants to find something more interest. But the reality is very simple: The market has gone higher because earnings have improved.”

Maris Ogg, president of Tower Bridge Advisors, agrees.

“So far, earnings have beat expectations,” said Ogg. “I think that the most important thing economically that has happened this year is the clear, sustainable recovery occurring in Europe. We’re getting confirmation of that with almost every economic release.”

Other business moguls have different theories. Walter Hellwig, senior vice president at BB&T Wealth Management, believes the recent growth has more to do with the time of year.

“The seasonal factor is playing a big role,” Hellwig told Business Insider. “We’re out of the ‘sell in May and go away’ time frame. Between now and the end of the year, I think people are going to keep buying, with good earnings still coming in.”

And then there’s Bill Schultz, chief investment officer at McQueen, Ball, & Associates. Schultz gave several reasons for the rise of the Dow, none of which have to do with Trump.

“The underlying economy has performed better than a lot of people expected,” Schultz expounded in an interview with Business Insider. “You’re starting to see a lot of capital expenditures take place through corporations. You’ve got better confidence coming from individuals. There’s not as much concern about the Fed aggressively raising rates. And the economies around the world have performed better.”

In summation, Trump’s involvement with the rise of the stock market is likely more coincidental than anything. However, it’s unlikely that he’ll ever stop taking credit for it.

Upscale Fashion Company Coach Changes its Name to Tapestry

A photo of the Coach logo plastered on the outside of a building.

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Coach stock prices took a dip on Wednesday after the company announced that it is changing its name to Tapestry. The news caused uproar among brand loyalists.

“When I think of Tapestry the first thing that comes to mind is my college dorm room, where I hung tapestries,” said Ariana Moshref, a 23-year-old San Franciscan.

Kathleen O’Leary, a 35-year-old residing in New York, echoed Moshref’s distaste.

“I feel so strongly against this—who can I call about it?” O’Leary told CNBC.

But the public outrage quelled when fans learned that the new name was strictly for the corporate parent company, not for the Coach brand itself. The new name is meant to encompass the two other fashion brands that the company owns: Kate Spade and Stuart Weitzman.

“In Tapestry, we found a name that speaks to creativity, craftsmanship, authenticity and inclusivity on a shared platform and values,” said CEO Victor Luis. “As such, we believe that Tapestry can grow with our portfolio and with our current brands as they extend into new categories and markets.”

Other companies have undergone similar name changes in the past. Google, for example, renamed itself Alphabet in 2015.

As The Wall Street Journal points out, CEO Victor Luis was mimicking the likes of LVMH Moët Hennessy Louis Vuitton SE and Kering SA, which owns Gucci, Balenciaga, and other high-end European fashion brands. The corporate name change is meant to reflect the umbrella of ownership. The company is also changing its symbol on the New York Stock Exchange from “COH” to TPR.”

CEO Victor Luis said that his one reservation with the name change is that people will associate it with being old-fashioned. He also acknowledged its musical connotation.

“For anyone who is aware of the album, Carole King does come up,” Luis stated. “But we discovered most millennials had not heard of it.”

The name change will officially go into effect at the end of this month.

Star-Studded Group to Be Inducted into the US Ski and Snowboard Hall of Fame

Snowsport goggles laid on top of an American flag.

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The US Ski and Snowboard Hall of Fame has announced its 2017 inductees, which include some of the biggest names in the sports. Both important financial supporters like Thom Weisel and well-known athletes like Eddie Ferguson will be added in honor of their accomplishments.

Eddie “Airborne” Ferguson is known as a freestyle icon who helped develop the hotdog freestyle skiing movement in the 70s. His camps taught over 4,000 students how to ski. His personal records are equally as impressive: he won the World Freestyle Championship in 1973, was a commentator for ABC’s Wide World of Sports, and became the youngest PSIA instruction at age 14.

Herman Gollner was a coach, competitor, and inventor best known for performing the first double backward somersault in 1965 as well as the first triple forward somersault in 1967. In 1968 he performed the “Moebius Flip” by doing a full somersault with a full twist on skis. He also invented a screw-in hinge alpine pole that helped reduce delays in slalom races all over the world.

Marty Hall drove the movement to bring US cross-country skiing into the international eye. In 1970 he became the first US women’s national coach to support a team in an FIS competition outside of the US. He also coached Bill Koch, America’s first—and only—cross-country skier to win an Olympic gold medal in 1976.

Michael and Steven Marolt earned their fame as what Outside Magazine called “two of the most accomplished ski mountaineers alive.” The twin brothers are known for having scaled and skied some of the most impressive descents—without oxygen, porters, or altitude drugs. They have been on 13 expeditions to the Himalayas alone and were the first Americans to ski from an 8,000-meter peak in Tibet.

Steve McKinney was a big name in the speed skiing world of the 70s and 80s. In addition to setting the world record in speed—117.7 MPH in 1974—he also broke that record in 1987, skiing over 130 MPH. He helped design the Trout Head Helmet and other aerodynamic equipment for the sport.

Shaun Palmer is known as one of the forefathers of extreme sport and competed in professional snowboarding for almost 20 years. He earned six X-Games gold medals, a gold medal at the 2002 Gravity Games, and a position on the 2010 Vancouver Olympic snowboard cross team. The 2001 ESPY Awards named him the Action Sports Athlete of the Year.

Thom Weisel is a longtime supporter of the US Ski Team. He was chairman of the Ski Team’s Foundation from 1983-84 and helped raise millions of dollars as well as bringing in organizational support. He was involved with the USSA for 35 years, providing leadership and financial prowess that earned him the USSA’s highest honor, the Julius Blegen Award.

The inductees will be officially honored in April 2018 at the Village at Squaw Valley during the Snowsport History Celebration, which brings in hundreds of skiing enthusiasts.

The US Ski and Snowboard Hall of Fame and Museum is the only national hall of fame dedicated to American skiing and snowboarding. Located in Ishpeming, Michigan, the museum provides visitors with extensive exhibits on the history of snowsport going back as far as its Nordic origins. Part of its 15,000 square feet of exhibits includes the Roland Palmedo Ski Library, which houses a collection of over 1,300 books, magazines, videos, and films on the sports of skiing and snowboarding.

Albuquerque Kicks National Coffee Day Up a Notch

An animated image of a coffee cup, an iced latte, and coffee beans. The image reads, "Coffee Day. September 29."

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Today is National Coffee Day, and Albuquerque, New Mexico is set to celebrate—and give back to the community.

Nationwide chains like Starbucks, Peet’s, Dunkin Donuts, and more are offering a variety of specials such as free drip coffee, discounts on beans, and various coffee tastings.

Even car ride service Lyft is getting in on the action: in select cities (Seattle, Portland, San Francisco, Los Angeles, Chicago, Austin, Dallas, and Philadelphia), riders will be able to get a free can of High Brew Cold Brew Coffee during their ride.

In Albuquerque, however, things are going a bit differently.

Thanks to the New Mexico Coffee Association, there will be a series of events not only to celebrate coffee, but to give back to nonprofit organizations and those who support fair trade coffee.

  • Red Rock Roasters will donate $1 of every bag of beans sold to Coffee Kids, a nonprofit that supports young coffee growers all over the world and helps them build sustainable businesses to support themselves and their families.
  • Pinion Coffee House will donate $1 from select drink sales to Big Brothers Big Sisters of Central New Mexico.
  • Deep Space Coffee will be featuring a fair trade Ethiopian coffee from Sweet Bloom Roasters.

And of course there will be special discounts and other events.

This is all due to the efforts of the New Mexico Coffee Association, a collection of 12 local roasters focused on raising awareness of the local coffee community, both to support small business and to encourage the appreciation of the unique culture of Albuquerque. As a nonprofit, they coordinate with local affiliates in the coffee industry and promote quality and diversity in the area coffee trade. And for those new to the area—or just unfamiliar with the coffee scene—they offer a “coffee trail” map of all the coffee shops in the area (conveniently downloadable as a PDF if you’re looking for something to take along).

Why More Women Are Speaking Out About Sexual Harassment

A business man caressing a business woman's leg.

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These past few months have been rife with sexual harassment cases. In June, Uber founder and CEO Travis Kalanick was forced to resign after a former engineer shed light on the company’s sexist work culture. In July, founder and CEO of 500 Startups Dave McClure was also forced to step down following revelations of his sexual misconduct. As if that’s not bad enough, earlier this month, SoFi’s founder and CEO Mike Cagney also had to take a permanent leave of absence after several employees complained about his inappropriate workplace behavior.

All these recent cases of sexual harassment have Americans wondering: Why now? What’s changed?

What’s changed is that women have finally mustered the courage to speak out about these issues. As for why now, it turns out that coming forward about sexual harassment is a domino effect. Take Cecilia Pagkalinawan, for example.

For more than a decade, Cecilia Pagkalinawan stayed silent about her experience with sexual harassment. During the dotcom crash of 2001, Pagkalinawan was faced with a tough decision: Raise money for her startup or lay off 26 employees.

Scared of losing her business, she was undoubtedly excited when she finally managed to set up a meeting with a venture capitalist in New York City. However, things took a dark turn when she met with the investor at an upscale restaurant.

Upon arrival, Pagkalinawan discovered that the investor had already ordered a $5,000 bottle of wine. The man insisted that she drink with him, despite her own objections. Not wanting to be rude, she finally gave in. That’s when he started caressing her leg, attempting to kiss her, and telling her that he wanted to take care of her. She then excused herself, vomited in the bathroom, and then called a friend to pick her up.

Pagkalinawan told CNN Tech that she decided to come forward now because she was inspired by the recent string of brave women who have spoken up about their experience with sexual harassment. In other words, it’s not that women are overly sensitive or making these stories up; it’s that women finally feel like they can speak out about sexual misconduct without fear of losing their jobs.

Meet the iPhone X

An image of a phone without any buttons on the front—it's entirely touch-screen.

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Apple recently released the specs for the new iPhone X (pronounced “iPhone 10”), and technology aficionados are taking notice.

“Over the past decade, we’ve pushed forward with innovation after innovation, bringing us to this moment, when we can create devices that are far more intelligent, far more capable, and far more creative than ever before,” said Apple CEO Tim Cook when he made the announcement.

The iPhone X has glass on both the front and the back, and its surgical-grade stainless steel sides make it water- and dust-resistant. The “Super Retina” display boasts the highest pixel density of any iPhone (458ppi), with a screen 5.8 inches diagonal and a resolution of 2436 x 1125.

The biggest change from previous iPhones is that there’s no home button. Instead, users will have to perform an upward swipe starting at the bottom of the phone.

The swiping is part of Apple’s plan to move away from the Touch ID fingerprint sensor and onto newer technology—in this case, a method called Face ID that is already being used for the Apple Pay app. Face ID is just what it sounds like: it unlocks the phone based on facial recognition. A dedicated neural engine will process facial recognition in real time.

And if you’re still worried about security, don’t be: the company claims there’s only a 1 in 1,000,000 chance of another person being able to unlock the phone via Face ID.

Another change likely to take some getting used to is the requirement for different strokes for different functions. To open the iOS Control Center, for example, a user will have to swipe down from the top right corner. These kinds of interactions have been tried by other phone companies before with varying success, so it’s unclear how well they’ll do for the iPhone X.

For the photography fans, there is a 12-megapixel camera equipped with dual optical image stabilization. According to Apple, the sensors are larger and faster than ever. The main camera has an f/1.8 aperture, and the telephoto lens has an f/2.4 aperture. The phone also has a quad-LED True Tone flash.

The starting price for the iPhone X is more than a little steep at $999, so it’s likely only truly dedicated Apple fans will have the option to purchase at first. Preorders begin on October 27, and shipping will start on November 3.

Sexual Harassment Allegations Could Topple $4 Billion Company

A businessman places his hand on his female colleague's leg.

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Online lending start-up Social Finance (SoFi) is facing a sex scandal so big that it makes Uber’s work culture look like paradise.

Yesterday, The New York Times published a scathing new report on SoFi, in which more than 30 current and former employees dished on the company’s discriminatory and unethical practices. Among the numerous complaints that were made, perhaps the most shocking are allegations of sexual harassment coming from the company’s top dog.

Laura Munoz, a former executive assistant at SoFi, said that she received sexually explicit text messages from Mike Cagney, the company’s CEO. In 2012, SoFi’s board was notified of the inappropriate exchanges, but an investigation yielded no evidence of a sexual relationship. SoFi then paid Munoz about $75,000 to leave the company, according to sources familiar with the case.

Cagney, who is married with two children, is also accused of sexually harassing other employees. Six employees claim they saw Cagney holding hands with and engaging in intimate conversations with another young female worker. He’s also alleged to have bragged about his sexual experiences along with the size of his penis at a late-night corporate event.

Cagney has since resigned from his position as a result of the scandal.

But Cagney isn’t the only one accused of engaging in inappropriate behavior. Witnesses also say that Nino Fanlo, SoFi’s chief financial officer, commented on women’s body’s, including their breasts. He is also reported to have said that women would be happier as homemakers. More than a dozen employees who worked with Fanlo also claim that he once offered two female employees $5,000 if they lost 30 pounds by the year’s end.

As if that’s not bad enough, Brandon Charles, a former senior operations manager at SoFi, alleges that he was fired after speaking up about the sexual harassment that his female colleague were subjected to.

“The culture of male bravado filters down from the leadership team at SoFi headquarters in San Francisco throughout the company, empowering other managers to engage in sexual conduct in the workplace,” Charles said.

The controversy surrounding the scandal could be enough to topple SoFi, which private equity firm Silver Lake partners values at $4.3 billion.

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